Commercial Cleaning in Southern Maryland
We pride ourselves on being one of the very best janitorial services in Southern Maryland. Keeping with our commitment to outstanding service, we make it our priority to establish a good working relationship with the customer. Each work site has an assigned site supervisor that insures completion of contractual obligations daily. If there is an issue, we are there immediately, and always follow up to ensure complete satisfaction.
Along with our highly trained staff, we have a multifaceted system in place, via our Express Time program, which verifies each employee has reported to the job at the scheduled time, and has completed all tasks before the specific site supervisor verifies completion. After all contractual obligations have been completed, the site supervisor has daily contact with the building supervisor to verify 100% satisfaction.
For more information about B&B Maintenance and the services we offer please visit the Services page.
Daily Performance Safety Net
Our daily performance safety net procedures provide our clients with piece of mind not offered by most commercial cleaning and janitorial service companies. Along with our highly trained staff we have redundant systems in place via our express time program that helps guarantee and verify that each employee has reported to the job in the scheduled time and has completed all tasks before the specific site supervisor verifies completion. After all contractual obligations have been completed the site supervisor has daily contact with the building supervisor to verify 100% satisfaction.
Security Precautions
Combined with our performance safety net, each building supervisor checks to make sure the client facility is secure, along with keeping a log book for record keeping and accountability. Our large quantity of skilled and highly experienced staff members all wear professional uniforms and badges for easy identification and a professional appearance. These along with our close proximity to most client facilities enable us to offer a quick response in case of an emergency, assuring your facility is in good hands.
Periodic Quality Insurance Inspections
Along with the safety and security measures we have in place, we also have periodic quality assurance inspections at each site. Our site supervisor performs random walk through inspections, along with the daily performance net procedures. Reports are given to the site supervisor, building supervisor, as well as the maintenance employees to make sure all involved are on the same page to ensure 100% customer satisfaction of our commercial cleaning services. Follow ups are also performed to make sure any and all items from the inspection are completed.
“Green” Cleaning
We offer “Green cleaning” capabilities at the customers request. Although it is difficult for most maintenance companies to be 100% “green” we do our best to reduce our mark on the environment through use of special formulas and appropriate disposal procedures.